“I have been using TechMate for years and would never work for a company that was stuck in the dark ages using Pen and Paper. I booked more than a million dollars in linehaul on my SalesMate last year.”
James Zaccari
United Agent


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Setting up FirstMate to send/receive files via an FTP site

From the main FirstMate screen, click Setup and then FirstMate. Click on the Interface tab.

Interface: The interface is the name of this interface and will be displayed on the button on the main screen.

Connection Method: The connection method is the means that FirstMate will connect to the FTP site. Dial up connects must be setup prior to selecting in FirstMate.

Source and Destination Directories: The source and destination directories are where the main folder on your FTP site resides. The last element in the paths (ex: TMHQ) will be the System ID that is assigned in for FirstMate. The system ID is a unique ID that is assigned by TechMate International and can be found on the System Tab in the Setup FirstMate screen. If you have not been assigned a System ID or have any questions about the System ID, contact TechMate International.

FTP Login: The FTP login is the information required to log into your systems FTP site.



Setting up Pocket SalesMate to send/receive files via an FTP site





FMID: The FMID needs to be the same as the System ID in FirstMate  

User ID: Each user should have a login created in FirstMate.  Part of creating a user login is assigning a Salesman or User Id and the User Id in Pocket SalesMate should match the User ID in Pocket SalesMate.




Setting up the FTP site (Non-TechMate FTP site users only)

A main folder will need to be created on the FTP site.  This folder will need to be named using the 4 character unique System ID that is assigned by TechMate International.  The System ID can be found on the System Tab in the Setup FirstMate screen.  If the System ID is blank, contact TechMate International for instructions on.

Additionally, each user that will be sending and retrieving files to a remote device will need to have a subfolder created.  The name of the subfolder will be the sale as the users 4 digit user or salesmen ID.  These IDs can be found in the Setup Users screen in FirstMate.

Note: Paths created on FTP sites are typically case sensitive so keep that in mind when creating folders and entering information that reflects the paths to your FTP site.